Nevada Wins 2018 Golden Shovel Award

Story excerpt via Area Development, view full story here.

Nevada — Fewer Than 3 Million Population Category

Much of the headline activity resulting in Nevada receiving a Gold Shovel award was focused on Boulevard Mall, an iconic half-century-old center that has been diversifying into the call center business. Leading the way from a jobs-promised perspective was the announcement that 24-7 Intouch, a contact center developer with campuses in multiple communities, would add the Las Vegas area to its list with a center slated to employ more than a thousand. The IT company manages customer contacts through multiple channels, from voice and live chat to social media and email.

2017 Top Projects: Nevada

Population: 2.99 Million

Just a stone’s throw away, TeleTech Holdings unveiled plans for another 450 jobs. In making the announcement, Martin DeGhetto, chief operating officer, noted that “Las Vegas provided an excellent market opportunity to create a new customer experience center, given its outstanding labor force, strong local partnerships, and availability of workforce training.” Health insurer Anthem, meanwhile, picked a spot that was a Macy’s store for a Las Vegas office.

Nevada’s major developments were diverse in nature. More than 400 new jobs are on the way in a couple of logistics-related operations announced in 2017, the automotive sector made a dent in the jobs market, and a city known for cashing in chips also landed jobs with a coin minting operation.